GWENDOLYN N. BONNER
Chief Operating Officer at Saint Francis Hospital-Bartlett from September 2007 – 2017.
Saint Francis Hospital-Bartlett, owned by Tenet Healthcare, is a 197-bed full-service community hospital in Bartlett, Tenn. Responsibilities included control of day-to-day operations with direct oversight of Cardiopulmonary Services, Imaging Services, Pharmacy, Rehabilitation Services, Clinical Laboratory Services, Plant Operations, Medical Staff, Food and Nutritional Services, and Environmental Services., Other responsibilities also included researching and developing new service lines and strategic initiatives. Gwendolyn is a member of the senior leadership team and reported directly to the chief executive officer.
Significant Accomplishments:
· Led teams to obtain state certificate of need approval, funding, design and construction of new 96-bed patient tower and 4 surgical suites
· Led a team to design and expand the number of treatment rooms and bays in the ER.
· Obtained funding to develop and construct a multi-modality outpatient Imaging Center
· Unified a multi-disciplinary team to develop the Cardiac Service line to provide interventional cardiac catherization
· Awarded the Circle of Excellence for quality, service, and financial performance FY 2008 and 2010
·Vice President Clinical and Support Services
Saint Francis Hospital - Memphis February 2003 – September 2007
Accomplishments:
· Administrative leadership for direct operations and budget oversite of Pathology and Clinical Laboratories, Imaging Services, Radiation Oncology, Rehabilitation Services, Patient Transportation, Environmental Services, and Food and Nutrition
· Administrative leadership and business development of the Cardiology Service Line
· Participated Senior team strategic planning and execution
· Performed product line analysis including planning and forecasting to improve profitability.
· Lead planning, construction, staffing, equipment acquisition, and opening Outpatient Imaging Center (TotalCare)—center exceeded proforma projections and has sustained year over year growth
· Provided analysis and implementation of outsourcing Patient Transportation services, resulting in a savings of $100,000 annually
· Manage acquisition of hospital equipment to increase volume, offer more cost efficient, and customer-oriented services
· Lead for C2Q Continuum of Care initiative –patient discharge process and room turnover times from an average of 249 minutes to 66 minutes
Administrative Director Laboratory and Imaging Services Saint Francis Hospital - Memphis, Tennessee April 1996 – February 2003
EDUCATION: Master of Science Degree, University of St. Francis, Joliet, IL
Major: Health Care Administration
Bachelor of Science Degree
University of Memphis, Memphis, TN
Major: Biology and Medical Technology
PROFESSIONAL AND COMMUNITY ACTIVITIES: State of Tennessee Health Licensing Board (2004 to 2016)
Leadership Memphis, Class of 2004,YMCA Board of Directors, Mid-South Regional Blood Center Board, Tenet Service Excellence Award, 2002 (Target 100), Council on Clinical and Professional Practices, THA, Clinical Laboratory Management Association (CLMA), Tri-State CLMA, Board of Directors, Health Ministry, Beulah Baptist Church.